Our Company is built around serving businesses who have a predominant requirement for import logistics services from Asia, North America and Europe. We occupy Tier 1 positions on these trade lanes ensuring the highest level of capability and price competitiveness and employ leading-edge technology that leverages big data for shipment optimisation, reduces transaction costs and increases client visibility. Pioneer is accredited by Australian Border Force as a Trusted Trader, a recognition of our trade compliance record and adherence with industry best practice. Trusted Trader status results in a higher service standard for our clients.
We are owner managed, ensuring a level of commitment to service and client outcomes that is unmatched in the market, and a long-term outlook when it comes to relationships with our clients. Our Australia centric model results in an optimised global network capability designed without compromise around our client’s requirements.
Pioneer actively embraces change, utilises a lean business model and quality management framework and employs some of the best people in the business. These factors ensure our clients can focus on their core business priorities knowing that Pioneer is an extension of their business, providing Clients with real value that flows through to their bottom line performance.
We believe that quality is the most significant driver of value for clients and must be a fundamental consideration for business in choosing their international logistics partner.
Combining Tier-1 pricing with quality, Pioneer allows our clients to reduce their overheads, increase certainty, minimise risk and improve their customers experience thereby supporting increased sales.
Pioneer is a non-infrastructure, asset-light business. We source best fit for purpose solutions for clients. Our focus is on client outcomes only, not subsidising fleet or infrastructure costs.
Pioneer provides multiple FCL Direct and transhipment services, buyers consolidation program management, non-operating reefer and LCL groupage services.
For large importers, Pioneer is able to provide named account, commodity and volume based contracts, achieving ongoing cost savings with long term fixed pricing, extended destination container free time and protected capacity.
Direct and consolidation Air services, Next flight Express, standard and deferred service options. We are also able to provide Air-Sea and Sea-Air multimodal services.
We are licensed Corporate Customs brokers providing Customs and DAFF clearance, Advance clearance for Air and Sea shipments, ACS Direct debit and GST deferral and Ex Terminal Transport services. Pioneer is an accredited Trusted Trader with Australian Border Force, resulting in fewer interventions at the border, and enhanced service levels for our clients.
Pioneer possesses an in-house trade advisory capability, covering tariff and valuation advice, FTA and preference advice, tariff concession applications, duty refund and draw back and compliance audits for our clients.
Functioning as an outsourced shipping department, we offer supplier management, purchase order management, online real-time order and shipment visibility and reporting with dynamic functionality and client level customisation available in multiple formats for data transfer.
Pioneer is a client driven company, accordingly we provide a number of additional services not listed. Please contact us to discuss specialised services in addition to the above.